Return Policy
Service Cancellation
If you need to cancel a scheduled service, please contact us as soon as possible. Cancellation policies vary depending on the type of service and timing of your request.
Cancellation Timeframes
- 24+ Hours Notice: Full refund or rescheduling available without penalty
- Less than 24 Hours: Partial refund may apply, or rescheduling subject to availability
- Same Day Cancellation: Service fee may be retained to cover preparation costs
Service Satisfaction
We are committed to providing quality wardrobe maintenance services. If you are not satisfied with a completed service, please contact us within 7 days of service completion to discuss your concerns.
Refund Process
Refunds, when applicable, will be processed using the same payment method used for the original transaction. Processing times may vary depending on your payment provider, typically 5-10 business days.
Garment Return
All garments are returned to you after service completion. We maintain detailed records of all items in our care and ensure secure handling throughout the service process.
Damaged Items
While we take every precaution to care for your garments, we recommend reviewing items upon return. If you notice any issues, please contact us immediately. We will work with you to address any concerns fairly and promptly.
Package Modifications
If you have purchased a service package and wish to modify or cancel it, please contact us to discuss available options. Terms may vary based on the specific package and services already rendered.
Contact for Returns
To initiate a return, cancellation, or discuss any concerns, please contact us:
Email: info@klaxyrontyxlo.world
Address: 7 Slade St, Bayswater WA 6053, Australia
Phone: +61468484895